Returns

We gladly accept returns. To request a return, please email us at melanie@themadmakery.comwithin 14 days of receiving your item. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Sale items are not eligible for return. 

 

Shipping

You are responsible for shipping costs to return the item. Please mail the item you are returning to: 

The Mad Makery P.O. Box 5111 Madison, WI, 53705

 

Refunds 

Once your return is received, will issue a refund credit to your original payment method. We do not refund the original shipping cost. 

 

Exchanges

We are happy to replace items that are defective or damaged.  If you have received a defective or damaged item, please email us at melanie@themadmakery.com